Frequently Asked Questions

The Addaday App

Q. Do I need to download the Addaday app in order to use my device?  A. No, but we recommend downloading the app to take any guesswork out of using your device. The Ad...

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Percussion

Q. What are the benefits of a percussive massage? A. There are many benefits to incorporating percussive massage into your daily routine including (but not limited to)...

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General Questions

Q. What is Addaday? A. Addaday is a global leader in connected massage technology focused on helping people move and live better by offering real solutions for pain re...

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Electrical Muscle Stimulation

Q. What are the benefits of electrical muscle stimulation? A. Electrical muscle stimulation provides a number of great benefits for your health, including: May impro...

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Vibration Massage Devices

Oscillating Sphere    BiOscillator  Oscillating Sphere Q. What are the benefits of vibration therapy? A. Vibration therapy works on the physiology of the body, to in...

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Kneading Devices

Bio6            Bliss  Bio6 Q. How do I turn on my device? A. Simply press the power button. Make sure your device is either plugged in or charged prior to use. Q. H...

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Bluetooth

Q. Which devices are Bluetooth enabled? A. All of our BioZoom devices are Bluetooth-enabled to connect to the companion Addaday app that provides tailored routines 24/...

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BioZoom Attachments

Q. What attachments come with the different BioZoom devices? A. The BioZoom and BioZoom Edge come standard with all five attachments. The BioZoom Jr. comes with three ...

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BioZoom Series

Q. How do I turn on the device? A. Simply slide the power button to the on position. The power button location varies according to the device you are using. If you’re ...

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Support

Q. My device stopped working. What’s wrong? A. The best way for us to help you diagnose an issue is to contact us directly at support@addaday.com. However, we recommen...

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Non-Electronic Devices

Q. What are the benefits of the non-electronic devices? A. Non-electronic devices provide you total control over your therapy. Using a roller with skin-to-surface tech...

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